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FREQUENTLY ASKED QUESTIONS ABOUT STEALTH BROADBAND
Frequently asked questions
YES! We ACTUALLY mean unlimited data when we say it. No slow downs, 100% advertised speed, 100% of the time.
The only fees you will see on your bill are occupation taxes in certain towns.
An installation can take anywhere from one to three hours.
Yes. You or another adult (18+) must be present during the installation process.
At this time, we do not expect to increase your rates.
Yes! We also offer telephone services in certain areas.
After the two years, you will have an opportunity to call in and re-sign your contract. Then you will be locked into the price again.
Frequently Asked Questions (FAQs) About
We have obtained permits to use the city’s public right-of-ways.
A right-of-way is a portion of your property that the city owns to access city utilities. It allows passage over or through property owned by someone else, usually based on an easement. The city has allowed us to use these rights-of-way to build our fiber network in your community.
The “white box” is a vault that holds fiber optic cable powering homes in your neighborhood with super-fast Internet! All vaults should be installed level with the ground and can be driven over with a mower. Once construction is complete, access to the vault by Stealth technicians will be infrequent. If you have any questions or concerns about the vault or the condition of your yard, please contact us at 402-347-1010.
The “green box” you are referring to is a fiber optic pedestal. This pedestal holds fiber optic cable that is used to power homes in your neighborhood with super-fast Internet! We try to locate pedestals in an area that will not impede access to your yard. As new customers sign up for service, Stealth technicians will access the pedestal to connect the customers to the fiber optic network. If you have any questions or concerns about the pedestal, or the condition of your yard, please contact us at 402-347-1010.
Photo of a Fiber Optic Pedestal
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Wood stakes with markings on them are installed by Stealth engineers to tell our contractors where to place vaults and pedestals. It is very important to leave these stakes in place until construction is complete. Once construction is complete, our contractors will remove the stakes. If you have a question or concern regarding the placement of stakes, please contact us at 402-347-1010.
These flags are placed on your property in order to tell the construction crew where they can bury our fiber optic. Other companies have to mark their utility placements in order for us to avoid disturbing their underground utilities. Please see below to find out what the flag colors mean. It is very important to leave these flags in place until construction is complete. Once construction is complete, our contractors will remove the flags.
Red: Electric Power Lines, Cables, Conduit, and Lighting Cables.
Yellow: Gas, Steam, Petroleum or Gaseous Materials
Orange: Telecommunications, Cable TV, Signal Lines, Cables or Conduit.
Blue: Water
Green: Sewers and Drain Lines
Pink: Temporary Survey Markings
White: Proposed Excavation
Please check your local newspaper, our website, or Facebook page frequently for updates. You may also call 402-347-1010 to check on the progress of construction. You may also visit www.stealthbroadband.com (www.stealthbroadband.com/lakeoconee)to get signed up today!
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