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YOUR QUESTIONS ANSWERED
GENERAL QUESTIONS
YES! We ACTUALLY mean unlimited data when we say it. No slow downs, 100% advertised speed, 100% of the time.
The only fees you will see on your bill are occupation taxes in certain towns.
An installation can take anywhere from one to three hours.
Yes. You or another adult (18+) must be present during the installation process.
At this time, we do not expect to increase your rates.
Yes! We also offer telephone services in certain areas.
After your two-year agreement expires, your service will automatically transition to a month-to-month arrangement at the standard rate for your plan, giving you the flexibility of service without a long-term commitment.
CONSTRUCTION FAQs
We have obtained permits to use the city’s public right-of-ways.
A right-of-way is part of your property that the city owns to access utilities. It lets us build our fiber network in your community with the city’s permission.
That “white box” is a vault housing the fiber optic cable that powers your neighborhood with super-fast Internet! It’s installed level with the ground and safe to mow over. Once construction wraps up, our technicians will rarely need to access it. Got questions or concerns? Call us at 402-347-1010.
The “green box” you are referring to is a fiber optic pedestal. This pedestal holds fiber optic cable that is used to power homes in your neighborhood with super-fast Internet! We try to locate pedestals in an area that will not impede access to your yard. As new customers sign up for service, Stealth technicians will access the pedestal to connect the customers to the fiber optic network. If you have any questions or concerns about the pedestal, or the condition of your yard, please contact us at 402-347-1010.
Photo of a Fiber Optic Pedestal
Wood stakes with markings on them are installed by Stealth engineers to tell our contractors where to place vaults and pedestals. It is very important to leave these stakes in place until construction is complete. Once construction is complete, our contractors will remove the stakes. If you have a question or concern regarding the placement of stakes, please contact us at 402-347-1010.
These flags are placed on your property in order to tell the construction crew where they can bury our fiber optic. Other companies have to mark their utility placements in order for us to avoid disturbing their underground utilities. Please see below to find out what the flag colors mean. It is very important to leave these flags in place until construction is complete. Once construction is complete, our contractors will remove the flags.
Red: Electric Power Lines, Cables, Conduit, and Lighting Cables.
Yellow: Gas, Steam, Petroleum or Gaseous Materials
Orange: Telecommunications, Cable TV, Signal Lines, Cables or Conduit.
Blue: Water
Green: Sewers and Drain Lines
Pink: Temporary Survey Markings
White: Proposed Excavation
Please check your local newspaper, our website, or Facebook page frequently for updates. You may also call 402-347-1010 to check on the progress of construction. You may also visit www.stealthbroadband.com to get signed up today!
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