Frequently Asked Questions (FAQs)
Q: Is data actually unlimited?
A: YES. We ACTUALLY mean unlimited data when we say it. No slow downs.
100% advertised speed, 100% of the time.
Q: Are there any extra fees?
A: The only “fees” you will see on your bill are occupation taxes in certain towns.
Q: How long does an install take?
A: An install can take anywhere from 1-3 hours.
Q: Do I need to be present during install?
A: Yes. You must be present during the installation process.
Q: What happens after the contract ends, am I still locked in at the 2 yr price?
A: After the 2 years, you will have an opportunity to call in and re-up your contract. Then you will be locked in to the price again.
Q: Do you expect the rates to go up?
A: At this time we do not expect rates to go up.
Q: Do you offer services other than internet?
A: Yes! We also offer telephone in certain service areas.