Question 1

How do you have permission to dig in my yard?

Accepted Answer

We have obtained permits to use the city’s public right-of-ways.

Question 2

What’s a right-of-way, and why does it matter?

Accepted Answer

A right-of-way is part of your property that the city owns to access utilities. It lets us build our fiber network in your community with the city’s permission.

Question 3

What’s the white box in my yard?

Accepted Answer

That “white box” is a vault housing the fiber optic cable that powers your neighborhood with super-fast Internet! It’s installed level with the ground and safe to mow over. Once construction wraps up, our technicians will rarely need to access it. Got questions or concerns? Call us at 402-347-1010.

Question 4

What is this new green box in my yard?

Accepted Answer

The “green box” you are referring to is a fiber optic pedestal. This pedestal holds fiber optic cable that is used to power homes in your neighborhood with super-fast Internet!   We try to locate pedestals in an area that will not impede access to your yard.  As new customers sign up for service, Stealth technicians will access the pedestal to connect the customers to the fiber optic network.  If you have any questions or concerns about the pedestal, or the condition of your yard, please contact us at 402-347-1010.
Photo of a Fiber Optic Pedestal

Question 5

What are the wood stakes doing in my yard?

Accepted Answer

Wood stakes with markings on them are installed by Stealth engineers to tell our contractors where to place vaults and pedestals.  It is very important to leave these stakes in place until construction is complete.  Once construction is complete, our contractors will remove the stakes.  If you have a question or concern regarding the placement of stakes, please contact us at 402-347-1010.

Question 6

What are your flags doing in my yard?

Accepted Answer

These flags are placed on your property in order to tell the construction crew where they can bury our fiber optic. Other companies have to mark their utility placements in order for us to avoid disturbing their underground utilities. Please see below to find out what the flag colors mean.  It is very important to leave these flags in place until construction is complete.  Once construction is complete, our contractors will remove the flags.
Red: Electric Power Lines, Cables, Conduit, and Lighting Cables.
Yellow: Gas, Steam, Petroleum or Gaseous Materials
Orange: Telecommunications, Cable TV, Signal Lines, Cables or Conduit.
Blue: Water
Green: Sewers and Drain Lines
Pink: Temporary Survey Markings
White: Proposed Excavation

Question 7

When will service be available at my home?

Accepted Answer

Please check your local newspaper, our website, or Facebook page frequently for updates. You may also call 402-347-1010 to check on the progress of construction. You may also visit www.stealthbroadband.com to get signed up today!

GENERAL QUESTIONS

Is data actually unlimited?

Are there any extra fees?

How long does an installation take?

Do I need to be present during the installation?

Do you expect the rates to go up?

Do you offer services other than Internet?

What happens when the contract ends? Am I still locked in at the two year price?

CONSTRUCTION FAQs

How do you have permission to dig in my yard?

What’s a right-of-way, and why does it matter?

What’s the white box in my yard?

What is this new green box in my yard?

What are the wood stakes doing in my yard?

What are your flags doing in my yard?

When will service be available at my home?

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