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Frequently Asked Questions (FAQs)

Q:  Is data actually unlimited?

A:  YES.  We ACTUALLY mean unlimited data when we say it.  No slow downs.

100% advertised speed, 100% of the time. 

 

Q:  Are there any extra fees?

A:  The only “fees” you will see on your bill are occupation taxes in certain towns. 

 

Q:  How long does an install take?

A:  An install can take anywhere from    1-3 hours.

 

Q:  Do I need to be present during install?

A:  Yes.  You must be present during the installation process.

 

Q:  What happens after the contract ends, am I still locked in at the 2 yr price?

A:  After the 2 years, you will have an opportunity to call in and re-up your contract.  Then you will be locked in to the price again. 

 

Q:  Do you expect the rates to go up?

A:  At this time we do not expect rates to go up. 

 

Q:  Do you offer services other than internet?

A:  Yes!  We also offer telephone in certain service areas. 

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