Eligible consumers can receive:
Up to $9.25/month discount towards phone OR Internet services.
Up to $35.25/month discount towards phone OR Internet services for households on qualifying Tribal lands.
1) Visit https://www.lifelinesupport.org/ to apply.
2) Call 402-347-1010 and talk with one of our Customer Service Representatives. They will ask you a few questions regarding availability in your area, and basic contact information.
*If you are an existing customer, please call 402-347-1010 for assistance.
3) Once availability and eligibility are confirmed, our Customer Service Representative will ask for an Application ID and a few other key pieces of information needed to process your request.
4) After all of the information above is received, you will be sent a disclosure form that details the Lifeline rules and guidelines.
5) Once the signed form is received by our office staff, your discount will be applied to your account.
*For more information, please visit https://www.fcc.gov/lifeline-consumers
Frequently Asked Questions
Q: What qualifies a household to receive Lifeline assistance?
You can get Lifeline if your income is 135% or less than the Federal Poverty Guidelines. The guideline is based on your household size and state.
You can get Lifeline if you (or someone in your household) participate in one of these programs:
Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
Supplemental Security Income (SSI)
Federal Public Housing Assistance (FPHA)
Veterans Pension and Survivors Benefit
If you live on Tribal lands, you can get Lifeline if your household income is at or below 135% of the Federal Poverty Guidelines, or if you (or someone in your household) participate in:
Any of the federal assistance programs listed above
Bureau of Indian Affairs General Assistance
Head Start (only households meeting the income qualifying standard)
Tribal Temporary Assistance for Needy Families (Tribal TANF)
Food Distribution Program on Indian Reservations
Q: Are there any extra fees?
A: The “fees” you will see on your bill are charges exceeding the granted amount on your bill. (i.e. taxes, router payments, the amount that exceeds your eligibility)